Operations Manager / Coordinator

Job Summary:

The Operations Manager directs and evaluates the staff and daily activities of all projects from a field perspective within our Mansfield, OH branch.

Summary of Essential Job Functions:

• Provides leadership to all employees by example
• Assists Account Managers in design proposals, quotes, and project schedules by walking jobsites, reviewing project plans and specifications, and occasionally making sales calls along with AMs
• Coordinates with LOGISTICS and SALES AND MARKETING to ensure all equipment needs for on-going projects can be met prior to committing said resources to the customers
• Coordinates with LOGISTICS and SALES & MARKETING to ensure the appropriate personnel are allocated to projects according to their skills and experience and the needs of the projects
• Works directly with Crew Leaders, training personnel on proper field procedures to ensure productive and quality work, as well as to ensure that assigned equipment (service truck, drill rigs, fusion machines, etc.) is well maintained and kept in good condition
• Effectively communicates the status of all projects to the Branch Manager in a timely fashion
• Makes routine visits to all major projects during installation to ensure quality processes are in place and adhered to and that production rates meet expectations
• Helps to ensure that crews understand the expectations of the company respecting job layouts, cleanliness, and that our jobs are set up in a professional manner
• Reviews production reports to ensure that crews are achieving expected production rates on all projects, identifying problems that could be related to potential change condition scenarios or poor crew efficiency
• Works with Account Managers and their customers in addressing concerns and issues involving projects and their processes
• Trouble shoots all problems encountered on every project and works with Account Managers to correct problem areas
• Aids in determining the appropriate response with regards to all customer service
• Helps to ensure the completion of all company reports and paperwork thoroughly and on time
• Assists with sales at the request of the Branch Manager
• Assists in developing new methods and procedures, leading the company into new and improved practices and technologies
• Implements and enforces all company policies and procedures with respect to field operations
• Attends company meetings and industry workshops and conferences when requested
• Ensures that The Mersino Way is a guiding document in all daily activities

Hiring Specifications:

Required:

• Associate degree in Construction Management or related field
• 3 years experience in managing construction projects
• Supervisory experience
• Planning and organizational skills in handling multiple projects
• Proficient in PC software applications
• Ability to work with others in addressing inner organizational issues
• Ability to read schematics, blueprints, and/or technical manuals
• Knowledge of budgeting, cost estimating and bidding procedures
• Skills in workflow analysis and management
• Knowledge of contract documents and specifications

Preferred:

• Bachelor degree in Construction Management or related field

Specific Expectations:

• A professional demeanor
• Excellent written and verbal communication skills
• The ability to work under pressure to meet deadlines
• Strong time management and organizational skills
• Ability to work flexible schedule to meet job requirements
• Ability to travel
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

MERSINO IS AN EQUAL OPPORTUNITY EMPLOYER